AI Application Support Specialist

• Up to $58.55 + Super per hour
• Contract until June 2026
• Hands on work with AI tech

About the role:

Our client are a state government organisation based in Brisbane who are embracing AI and are looking for a Level 2 Support Analyst to join their growing team. You’ll handle and fix incidents, apply approved updates, and pass on tricky issues to specialist teams when needed. You’ll manage tasks in Jira, help with service reports, and keep everyone updated as issues get resolved.

Your work will help keep AI services running smoothly, safely, and reliably. This is a great chance to be part of a forward-thinking team supporting AI solutions that make services better for everyone.

Responsibilities:

• Experience supporting multiple software applications through an ITIL-aligned service management approach.
• Strong capabil...