Fi
Posted:
March 03, 2026
Location:
Porto, Porto District, Portugal
Job Description
Responsibilities: Engage with customers to acquire a rich understanding of their problems, needs, and goals.
Takes the lead in requirements gathering, configuration, knowledge transfer, solution testing, production rollout, and adoption support.
Design and configure applications on the Five9 platform for each customer’s unique requirements, often with integrations to third party platforms (e.g. Salesforce, Epic, ServiceNow, HubSpot, etc.). Provide customers with configuration advice and problem resolution on Five9 product. Consulting engagements.
Effectively and succinctly communicate with both internal and external stakeholders.
Lead technical sessions and become a trusted advisor to decision makers while demonstrating mastery of the Five9 platform.
Handle pre-sales Statement of Work requests from creation to design document handoff. Includes ability to work with a client to gather true business...
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Job Type:
Full-time
Location:
Porto, Portugal
Posted:
March 03, 2026
Deadline:
April 12, 2026