AI Content Coordinator

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We are looking for a Content Coordinator to build and maintain the content foundation that powers TouchBistro’s AI‑driven support experiences. This role is ideal for someone who enjoys simplifying complex information, has strong technical writing skills, and thrives at the intersection of content strategy, product knowledge, and operational excellence.

Your Impact

• Create and maintain clear, accurate product‑support and workflow documentation designed for conversational AI interactions
• Translate internal resources such as KB articles, SOPs, release notes, and troubleshooting guides into structured, AI‑ready content
• Identify content gaps and proactively develop new materials to support evolving features and customer needs
• Apply metadata frameworks including tags, categories, intents, and versions to improve retrieval and context within AI sy...