AI Copilot Engineering Manager

Zendesk
Full time Portugal, Portugal Computer Occupations
Posted:
March 03, 2026
Location:
Portugal, Portugal, Portugal

Job Description

Job Description

At Zendesk, our focus is helping our customers build great relationships with their customers. Founded by three Danish entrepreneurs, Zendesk has experienced remarkable success and growth while maintaining a fun, positive, and down-to-earth culture.

We are looking for a Machine Learning Engineering Manager to join our AI Copilot team. You will be delivering AI/ML powered features for our customers at Zendesk scale.

What you’ll be doing

  • Lead a team of experienced Machine Learning Engineers and Scientists, offering direction and assistance at every stage of the lifecycle of an ML project.

  • Collaborate with existing ML/AI leadership to continually improve software delivery and service reliability.

  • Lead the recruitment of new team members and facilitate a speedy, engaged interview process.

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Job Overview

Job Type: Full time
Location: Portugal, Portugal
Posted: March 03, 2026
Deadline: April 12, 2026