AI & Data Specialist

At Mukuru, we're redefining customer support through data, automation, and intelligent systems. We don't just respond to customer needs — we anticipate them.

We're looking for an AI Data Specialist who is passionate about turning data into impact. This role sits at the heart of Customer Support, driving AI-powered solutions, optimising chatbot performance, building robust data pipelines, and delivering actionable insights that elevate customer experience.

If you thrive on analytics, automation, and continuous improvement — this is your opportunity to shape the future of AI-driven customer engagement.
What You'll Be Responsible For AI & Automation Enablement

+ Implement, configure, and optimise AI services and chatbot platforms.

+ Enhance AI-driven customer engagement strategies.

+ Apply machine learning concepts to improve automation and service efficiency.

+ Continuously monitor and refine AI model performance.

Advan...