Ai-Driven Contact Center Transformation Leader

Capgemini

Full-time ecatepec de morelos, estado de méxico Other-General

Posted:

June 01, 2026

Location:

ecatepec de morelos, estado de méxico, Mexico

Job Description

Capgemini in Santa Clara Coatitla, Estado de México, is looking for a Senior Consultant to lead AI-driven contact center transformation initiatives.The ideal candidate will have 7-10 years of consulting experience and expertise in conversational AI technology.Responsibilities include designing AI-enabled service capabilities and leading technical discussions with clients.The role offers a competitive salary ranging from $127,500 to $249,350, alongside a comprehensive benefits package for full-time employees.
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Job Overview

Job Type: Full-time

Location: ecatepec de morelos, Mexico

Posted: June 01, 2026

Deadline: July 11, 2026