AI-Driven Support Engineer — FinTech SaaS (Remote, US Hours)

Tangible Markets

Full-time estado de méxico, estado de méxico Other-General

Posted:

June 05, 2026

Location:

estado de méxico, estado de méxico, Mexico

Job Description

                    A leading fintech company is seeking an AI-native Support Engineer to provide exceptional support for their SaaS platform. This fully remote position requires excellent written English and the ability to work in the US time zone. You'll respond to client inquiries, log issues in Jira, and leverage AI tools to enhance communication and issue resolution. Strong logical thinking and familiarity with complex workflows are essential for success in this role.
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Job Overview

Job Type: Full-time

Location: estado de méxico, Mexico

Posted: June 05, 2026

Deadline: July 15, 2026