AI Innovation Manager

**Job Description**

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.

The Manager, AI Innovation is responsible for advancing Holland America Line and Seabourn's AI innovation capability through hands-on solution development, strategic portfolio support, enterprise enablement, and scalable operating practices. This role leads a team of Analysts through complex AI discovery and prototyping efforts, translates ambiguous business problems into actionable AI use cases, and builds practical tools, workflows, prompt assets, automations, and decision-support solutions that help teams improve productivity, decision quality, guest experience, and commercial outcomes. In addition to developing AI-enabled solutions, the Manager serves as a force multiplier for the Director, AI Innovation by helping shape the A...