AI Integration Specialist - Customer Office

Job Summary

We’re seeking an experienced AI Integration Specialist to independently drive AI solution delivery within our customer office, driving innovation through the implementation and enablement of AI across Managed Services, Customer Success, and Technical Account Management. This fully remote role combines technical problem‑solving with business acumen. The primary focus will be leveraging and extending our AI platform (Amazon Quick) — configuring, building, troubleshooting, and integrating solutions that enhance customer experience and support the growth of our business. The role is ideal for someone who finds satisfaction in building on an existing platform’s capabilities through configuration and integration, partnering with the business to enable AI to have a measurable business impact, and who has the instinct to dig in and figure things out when they don’t work as expected.

Key Responsibilities

• AI Solution Design & Development – i...