AI Integrations & Automation Engineer

Position Overview:
We are seeking an

AI Integration & Automation Engineer

to design and implement

intelligent automation workflows, API-driven integrations, and AI-powered solutions

across enterprise applications and IT systems.
This role will focus on building scalable, secure, and efficient automation frameworks that reduce manual effort and enable predictive, self-healing IT operations.

Key Responsibilities:

Application & API Integrations:
Develop and maintain

API-based integrations

between enterprise platforms such as

Atlassian (Jira, Confluence), Freshservice, Workday, CRM systems, Genesys phone system , and other IT tools.
Design

middleware and microservices

for seamless data exchange and process orchestration.

Automation Workflows:
Build

end-to-end automation workflows

for IT operations, incident management, and business processes using