AI / ML Engineer II

Contribute toward AI roadmap for AI-driven automation aligning with strategic company and client goals.

Collaborate with engineering and data teams to design and architect scalable, robust, and innovative AI solutions (e.g., automated network diagnostics, bot recommendation systems, AI agents NOC operations).

Act as the Solution Owner in an Agile/Scrum environment, managing the product backlog, writing detailed user stories, defining acceptance criteria, and prioritizing features.

Lead the evaluation, fine-tuning, and integration of open-source Large Language Models (LLMs) like Llama series & other LLMs.

Develop and own key components of the automation framework, including PowerShell and Python runbook executors.

Develop and train machine learning models for tasks such as anomaly detection, predictive maintenance, and capacity planning in IT ...