AI Platform Support Specialist

Role Details
Location: South Africa
Work Arrangement: Remote
Type of Support: AI Support (Triage, Investigate, and Resolve Escalations), Optimize Customer Facing AI Systems
Contract Duration: Full-Time, Permanent
Training Schedule: Open to shifting schedules (subject to business requirements)
Work Schedule: Open to shifting schedules (subject to business requirements)
Expected Start Date: Immediately
About Us
Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleeps.
More than that, Crescendo is about people. We don't just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact.
Join us at Crescendo, and let's build the future of customer experience together.
The Role
Crescendo is hiring an AI Platform Supp...