AI Platform Support Specialist

Crescendo
Full-time WorkFromHome, Gauteng IT & Technology
Posted:
February 24, 2026
Location:
WorkFromHome, Gauteng, South-Africa

Job Description

Role Details

Location: South Africa

Work Arrangement: Remote

Type of Support: AI Support (Triage, Investigate, and Resolve Escalations), Optimize Customer Facing AI Systems

Contract Duration: Full-Time, Permanent

Training Schedule: Open to shifting schedules (subject to business requirements)

Work Schedule: Open to shifting schedules (subject to business requirements)

Expected Start Date: Immediately

About Us

Crescendo represents peak CX performance in the AI era. We combine world‑class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleep.

More than that, Crescendo is about people. We don’t just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact. Join us at Crescendo, and let’s build the future of customer experience together...

Apply for this Job

Submit your application for the AI Platform Support Specialist position at Crescendo.

Apply Now Save for Later

Job Overview

Job Type: Full-time
Location: WorkFromHome, South-Africa
Posted: February 24, 2026
Deadline: April 05, 2026