AI Platform Support Specialist

Crescendo.ai
Full-time WorkFromHome, Gauteng IT & Technology
Posted:
March 03, 2026
Location:
WorkFromHome, Gauteng, South-Africa

Job Description

Role Details

Location: South Africa
Work Arrangement: Remote
Type of Support: AI Support (Triage, Investigate, and Resolve Escalations), Optimize Customer Facing AI Systems
Contract Duration: Full-Time, Permanent
Training Schedule: Open to shifting schedules (subject to business requirements)
Work Schedule: Open to shifting schedules (subject to business requirements)
Expected Start Date: Immediately

About Us

Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleep.

More than that, Crescendo is about people. We don’t just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact. Join us at Crescendo, and let’s build the fu...

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Job Overview

Job Type: Full-time
Location: WorkFromHome, South-Africa
Posted: March 03, 2026
Deadline: April 12, 2026