Job Description
Be the driving force behind our next generation of AI-powered SaaS solutions for the MSP industry
Own the full product lifecycle of cutting-edge apps from concept to launch
Work Setup: Remote, Monday–Friday from 8AM to 5PM Central Time
Fixed Rest Days: Sat–Sun
Key Responsibilities
- Product Ownership: Lead the strategy, roadmap, and execution for AI-powered apps, including
ticket triage, ticket QA, and sentiment analysis, ensuring alignment with company goals and client
needs.
- Cross-functional Collaboration: Work closely with engineering, data science, design, marketing,
and sales to deliver high-quality products on schedule.
- Client-Centric Development: Engage with MSP clients and internal stakeholders to gather
requirements, validate product value, and ensure exceptional user experience.
- Market Analysis: Monitor industry trends, competitor offerings, and customer feedback to inform
product s...
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