AI Product Manager, Realtime Voice Agent Platform

About the Role

Aloware is looking for a Product Manager to own the roadmap and execution for AI-powered voice experiences in a modern contact center environment. You’ll turn ideas into production features that real teams depend on every day, working at the intersection of AI agent capabilities, calling workflows, and customer-facing outcomes.

This is not a “big company, long release cycle” PM role. You’ll work with a small, senior team, ship iteratively, and stay close to the details—defining the problem, writing clear specs, partnering with Tech Leads on trade-offs, and ensuring what we ship works in production. You’ll be a clear, calm communicator with internal stakeholders and external audiences.

Responsibilities

• Own the roadmap and outcomes for AI-powered voice experiences in our CCaaS platform—prioritize what to build, define trade-offs, and drive measurable improvements in call quality, reliability, and adoption.
• Lead end-to-end...