AI Product Operations Specialist

Psybergate (Pty) LTD

Full-time johannesburg, johannesburg Other-General

Posted:

June 05, 2026

Location:

johannesburg, johannesburg, South-Africa

Job Description

                    What you will be doing:
  Own the operational health and production stability of AI products. 
Monitor, support, and troubleshoot production issues. 
Manage incidents, service requests, and problem resolution. 
Coordinate releases, hotfixes, and post-deployment support activities. 
Perform root cause analysis and drive continuous improvement initiatives. 
Create and maintain operational runbooks and support documentation. 
Collaborate with Data Science, Product, Technology, and Business teams. 
Act as an operational owner within a specific business or technology stream. 
What we are looking for:
  Relevant Degree or Diploma in Computer Science, Information Technology, Data Engineering, or related field. 
3+ years' experience in Application Support, Production Support, Technical Operations, Service Delivery, or a similar ...
                

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Job Overview

Job Type: Full-time

Location: johannesburg, South-Africa

Posted: June 05, 2026

Deadline: July 15, 2026