AI Strategist, Operations & Customer Service

Hytech
Full-time Singapore other-general
Posted:
June 05, 2026
Location:
Singapore, Singapore

Job Description

About Hytech

Hytech is a leading management consulting firm headquartered in Australia and Singapore, specialising in digital transformation for fintech and financial services companies. We provide comprehensive consulting solutions, as well as middle- and back-office support, to empower our clients with streamlined operations and cutting-edge strategies.

With a global team of over 2,000 professionals, Hytech has established a strong presence worldwide, with offices in Australia, Singapore, Malaysia, Taiwan, Philippines, Thailand, Morocco, Cyprus, Dubai and more.


Role Overview

We are hiring a senior AI Strategist to support the transformation of Operations and Customer Service functions,

including Client Support, KYC/onboarding, payments, Risk Operations, and Back Office processes

The role focuses on identifying high-impact opportunities where AI can improve service quality, response efficiency, client...

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Job Overview

Job Type: Full-time
Location: Singapore, Singapore
Posted: June 05, 2026
Deadline: July 15, 2026