AI Support Engineer II

**Job Description:**

DataRobot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale. DataRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on DataRobot for AI that makes sense for their business — today and in the future.

We are searching for an AI Support Engineer who enjoys working with data and helping users solve complex problems. This is a customer-facing position and will require the ability to interact with customers and partners daily during scheduled working hours or during an escalated incident on the weekend. The AI Support Engineer will work closely with developers to reproduce problems and deliver fixes. The person is an excellent communicator, technically astute, with an outstanding ability to troubleshoot complex issues.