AI Support Experience PM - Lead Smart Help Journeys

A leading online auction platform in Lisbon seeks an experienced Product Manager for AI Support Experience to enhance customer satisfaction with AI technology. Key responsibilities include reducing manual contacts, improving AI answer quality, and ensuring smooth user journeys. The ideal candidate has strong customer-centric values, data-driven decision-making abilities, and over 3 years of product management experience in e-commerce. Join our diverse team to create a visible impact in an innovative environment.
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