AI Transformation Specialist

Job Description

• Plan, Manage and deliver AI related transformation activities.

Key Responsibilities

• Drive and act as Project Manager in delivering Automation and AI based transformation for the bank.
• Carry out end to end process transformation workshop to identify pain points and automation based use cases to improve customer journey.
• Draw As – Is and To – Be process maps.
• Carry out peer analysis and relevant research prior to engaging with stakeholders to firm up pain points and solutions.
• Work with stakeholders to carry out validation of POC for identified use cases, firm up business case and work with various stakeholders to present in various committees.
• Post POC, work on implementation by liaising with various stakeholders and realize identified benefits.
• Be patient and good listeners to narration of pain points by various stakeholders. Validate assumptions, narrations and pain points