Air Freight Specialist

Apex Logistics International
Full-time richmond hill, york region Management & Operations
Posted:
June 06, 2026
Location:
richmond hill, york region, Canada

Job Description

SUMMARY

This role is responsible for coordinating trucking services and supporting end-to-end customer needs, including booking, tracking, documentation, and communication with carriers and customers. The role ensures shipments move smoothly and on time by managing documentation, updating systems, and proactively resolving issues. This position requires strong multitasking ability, attention to detail, and excellent communication skills to support seamless operations.

DUTIES AND RESPONSIBILITIES

  • Respond promptly to all phone calls and emails, including pickup requests, rate inquiries, service updates, and general customer needs.
  • Search for carriers, negotiate rates, and confirm bookings based on service and cost requirements.
  • Track and trace shipments in transit, provide proactive status updates, and resolve service issues or delays.
  • Save and maintain shipment documents (BOLs, customs pape...

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Job Overview

Job Type: Full-time
Location: richmond hill, Canada
Posted: June 06, 2026
Deadline: July 16, 2026