Air Import Agent

ob Purpose

Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Air Export Department.

Key Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operating system.
• Track and Trace Air Export Files and reporting. Use Tree View on daily basis
• Ensure arrival notices are communicated to overseas and customers
• Ensure accurate and timely client and vendors billing.
• Interact with our customers in arranging their international shipments, meeting customer service standards.
• Contribute to maintain strong relationships with vendors (airlines, trucking companies, and others.
• Meet compliance at all times to regulations internal and external in accordance with government regulations.
• Understand department process flow, and looking...