Air Logistics Customer Care Specialist

It's more than a job
When you work in Freight Logistics and Operations at Kuehne Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne Nagel, our contribution counts in more ways than we imagine.

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In this role, you will be the main point of contact for customers within Air Logistics, ensuring a seamless, proactive, and high‑quality experience across every shipment. You will take ownership of customer relationships, coordinate closely with operational and finance teams, and play a key role in retaining customers while supporting sustainable growth and profitability.
This position combines customer engagement, shipment coordination, problem‑solving, and commercial awareness to deliver service excellence in a fast‑paced global lo...