Airbnb Assistant

We are seeking a detail-oriented, hospitality-minded Airbnb Virtual Assistant to manage the day-to-day operations of our short-term rental portfolio. Your goal is to provide a 5-star experience for guests while ensuring our back-end operations run like clockwork.

Key Responsibilities

1. Guest Experience & Communication

• Rapid Response: Reply to guest inquiries and messages within (X) minutes.
• Check-in Success: Send personalized check-in instructions and how-to guides 24–48 hours before arrival.
• Problem Solving: Act as the first point of contact for guest questions or troubleshooting during their stay.

2. Booking & Revenue Management

• Calendar Guard: Sync and manage booking calendars to prevent double bookings.
• Rate Optimization: Adjust nightly rates based on demand, local events, or via tools like PriceLabs or Wheelhouse.
• Reservation Handling: Vet and confirm booking requests from potential guests....