Airfreight Customer Service Executive

RAPID RECRUITMENT ASIA PTE. LTD.
Full-time Singapore, Singapore Customer Service
Posted:
February 28, 2026
Location:
Singapore, Singapore, Singapore

Job Description

5.5 Days (9AM-5:30PM), Sat (9AM- 1PM)
Changi Alps (Transport provided at Tanah Merah & Tampines)

AWS + PB

Responsibilities:

  • Handle end-to-end airfreight forwarding operations for import and export shipments

  • Coordinate bookings, documentation, customs clearance, billing, and shipment closure

  • Liaise with customers, airlines, ground handlers, truckers, and customs authorities

  • Monitor shipment progress and ensure SLA and regulatory compliance

  • Resolve shipment issues, delays, and documentation discrepancies

  • Maintain accurate shipment records and operational reports

Requirements:

  • Only Singaporean may apply

  • Familiar with CargoWise system

Rapid Recruitment Asia Pte Ltd | 16C8261
Lee Jia Xin | R

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Job Overview

Job Type: Full-time
Location: Singapore, Singapore
Posted: February 28, 2026
Deadline: April 09, 2026