Airlines Customer Service Executive - March Intake

Location : Tower 8, UOA Business Park, 1, Jalan Pengaturcara U1/51a, Seksyen U1, 40150 Shah Alam, Selangor

What You’ll Be Doing

• Manage inbound and outbound customer interactions across various communication channels.
• Deliver professional, accurate and high‑quality service while ensuring an exceptional customer experience.
• Build and maintain strong working relationships with internal and external stakeholders.
• Perform data entry tasks with a high degree of accuracy and efficiency.
• Consistently meet individual and departmental performance targets.
• Undertake any additional tasks or responsibilities as assigned by company leadership.

What We’re Looking For

• Minimum qualification: SPM or higher.
• Strong command of English (written and spoken).
• Excellent multitasking and problem‑solving skills.
• Customer‑focused mindset with a positive and service‑oriente...