Airport Transfer Usher

Main Duties & Responsibilities

Departure – Gate G-01 (Transfer Service to Business Class Lounge – Departure)

• Assist passengers arriving from the check-in counter at Level 5 (Departure Level).
• Escort passengers to Departure Gate G-01 and facilitate entry into the Business Class Lounge.
• Upon completion of the lounge service, accompany passengers from Gate G-01 to the designated vehicle.

Arrival – Gate C-01 (Transfer Service to Business Class Lounge – Arrival)

• Receive and assist passengers upon arrival at Gate C-01.
• Escort passengers from Gate C-01 to the designated vehicle after their use of the Business Class Lounge, if applicable.

Other Responsibilities

• Provide warm, professional, and courteous assistance to all passengers at every touchpoint.
• Coordinate with airline staff, lounge staff, and ground transport teams to ensure smooth passenger movement.
• Handle special ass...