Air/Sea Import/Export Operations Specialist

Key Responsibilities

• Shipment Coordination

• Handle end-to-end operations for air and sea import/export shipments.

• Arrange bookings with airlines, shipping lines, and freight forwarders.
• Monitor cargo movement and ensure timely delivery.

• Documentation & Compliance

• Prepare and process shipping documents (bill of lading, airway bill, invoices, packing lists, certificates of origin).

• Ensure compliance with customs regulations, trade laws, and international shipping standards.
• File customs declarations and liaise with brokers for clearance.

• Customer Service

• Communicate with clients regarding shipment status, documentation requirements, and problem resolution.

• Provide accurate quotations and advise customers on best transport solutions.
• Handle claims, delays, or discrepancies professionally.

• Operational Support

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