Alabang Site

About the role

AGVILL RESOURCES INC' is seeking a driven and customer-focused Call Centre Agent to join our dynamic team in Bayanan Muntinlupa City Metro Manila. As a Call Centre Agent, you will be responsible for providing exceptional customer service and support to our valued clients. This is a full-time position with day shift hours.

What you'll be doing

• Answering incoming calls in a friendly and professional manner
• Listening actively to understand customer needs and concerns
• Providing accurate and timely information to customers
• Resolving customer inquiries and complaints efficiently
• Documenting customer interactions and maintaining accurate records
• Adhering to company policies and procedures
• Contributing to the continuous improvement of customer service processes

What we're looking for

• Strong communication and interpersonal skills
• Excellent customer service orienta...