Alert Management Specialist

Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best.

At Blackline Safety, we protect people from daily hazards and help to get them home safely by offering 24/7 emergency response. We are seeking multi-lingual, resilient, and focused professionals to be part of our Safety Operations Centre at Blackline Safety, a company that values hard work, dedication, and development.

Key Responsibilities

• Monitor customer personnel safety through real-time alert systems.
• Efficiently manage emergency alerts following established escalation protocols with professionalism.
• Respond to critical situations calmly and confidently while maintaining composure under pressure.
• Provide basic troubleshooting and tech...