All rounder - customer service & admin staff

ABOUT SWANKY SOCKS
Swanky Socks is an Australian-born retail sock company with a growing presence in the UK. We specialise in custom B2 B socks for businesses and also run a B2 C online store. Over the years, we’ve built a reputation for quality, design, and reliable service, and we’re continuing to expand our team as our London operations grow.
THE OPPORTUNITY
This is an all-rounder role designed for someone who can seamlessly work with customer service, production logistics and invoicing. This role will support the service department and help manage customer orders, and coordinate with suppliers to make sure products are delivered on time. It’s a hands-on position suited to someone who enjoys working with clients, staying organised, and keeping things moving behind the scenes.
KEY RESPONSIBILITIES
1.
Customer Service & Account Management
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Provide friendly, efficient customer service response as the first point of contact for inquiries.
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Manage the Quot...