Amazon Tours Manager , Amazon Tours

Description
Amazon is seeking a dynamic and experienced Tour Manager to oversee our Tour Leader program at multiple Fulfillment Centers. This role is crucial in ensuring the delivery of high-quality, engaging tours that showcase Amazon's innovation, technology, and commitment to our employees and the environment. The Tour Manager will be responsible for remotely managing a team of Tour Leaders across various locations, with frequent travel to different sites for in-person observations, audits, and development work. The ideal candidate will have strong leadership skills, a passion for customer experience, and the ability to drive performance across multiple sites.

Key job responsibilities
1. Manage and develop a team of Tour Leaders across multiple Robotics Fulfillment Centers.
2. Occasionally deliver high-caliber Fulfillment Center tours to VIP audiences.
3. Utilize Tour-delivery knowledge to travel frequently to different locations to observe tours, conduct audits...