AML Officer - Compliance EDD Unit

About us: ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. ACE Money Transfer provides online remittance services to individuals in 29 countries across the UK, Europe, Canada, and Australia, enabling them to send money across borders in over 100 countries. Position Summary: AML Officer shall assist the unit’s Team Leader in discharging the unit’s responsibilities. This includes investigation of complex transactions, performing enhanced due diligence while interacting with customers and providing guidance and resolutions to compliance and customer services teams. Job Responsibilities: Handling queries escalated to the team through tickets. Guide the customer facing staff on the escalated matters. Processing transactions for payout if they comply with rules, otherwise holding them until they qualify. Maintaining sufficient and satisfactory knowledge of relevant policy and procedures and standard operating procedures. Assess...