Job Description
Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia.Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Bank.Visit our institutional page /About the RoleAs a Customer Service Analyst, you will be a key part of our Customer Operations team — the voice of Nubank for our customers.Your mission is to deliver fast, empathetic, and effective support that turns everyday interactions into moments that make customers love us.Th...
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