Analyst, People Services, Americas

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.



**Key Responsibilities**



+ Respond to Tier 1 HR inquiries via case management tools, ensuring timely and accurate resolution.

+ Handle more complex customer queries/requests escalated by Assc. Analysts, People Support.

+ Provide guidance on HR policies, procedures, and system navigation to employees and managers.

+ Promote and educate users on self-service tools and resources.

+ Serve as a point of contact for escalated or complex inquiries requiring...