Analyst, Service Delivery

Entity: Aga
Khan University

The Aga Khan University is a private,
international university committed to international standards of excellence in
teaching, research and service. Its teaching hospital, the Aga Khan University
Hospital has been accredited by the prestigious Joint Commission International
for achieving the highest international healthcare standards.

Reporting to the Assistant Manager,
Information Technology you will be responsible for the day to day running of
the IT Service Desk, ensuring that customer/client satisfaction achieved. You
will act as an ambassador for IT by developing and maintaining excellent
working relationships with users across the organization. Also expected to
maintain a professional, approachable, helpful and friendly attitud...