Analyst Sr Lead, Implementation

Role

Implementation Analyst—responsible for serving as the business/technical subject matter expert for Item Processing and Print & Mail engagements across US Banking, Cards & Payments clients. Key duties include gathering requirements, authoring BRDs/FRDs, designing solutions, and configuring platforms.

Location

Monterrey, Guadalajara, Queretaro, and Mexico City.

Responsibilities

• Capture channels: branch, teller, distributed, merchant, mobile, ATM image deposit (capture, balancing, exceptions)
• Duplicate Detection configuration; deposit lifecycle management
• Business analysis: requirements gathering, BRDs/FRDs, solution design, gap/impact/risk assessment, traceability & change management
• Translate business needs into technical solutions; bridge business & tech teams
• Stakeholder & cross‑functional management; client escalations; sign‑off accountability
• Strong written/verbal communi...