Analyst, WFM Real Time Management

Concentrix - CA
Full-time São Paulo, São Paulo Gerenciamento e direção
Posted:
February 20, 2026
Location:
São Paulo, São Paulo, Brazil

Job Description

Overview

Job Title: Analyst, WFM Real Time Management

Job Description

Details

  • 1a. Is the role contractual (Y/N): N
  • 1b. Is the role billable (Y/N): N. If yes, then this should be invoice to the client outside of the rate. Cost code should be direct and with client MSA.
  • 2. If yes, please specify the contractual ratio. If No what is the Target Ratio NA
  • 3. If yes, please add the extract from the contract to the JR as an attachment (trust but verify) NA
  • 4a. What account is this role supporting: (Account) Facebook
  • 4b. What LOB is this role supporting: (LOB) Brazil
  • 4c. What is the total FLGC HC this role supporting: 90
  • 5. What are the spans across those accounts without this role being approved: 1:90
  • 6. What are the spans after adding this role: 1:90
  • 7. Which country is this role to be based in: Brazil
  • 8. Does this role need to be in that country (Y/N): Y
  • <...

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Job Overview

Job Type: Full-time
Location: São Paulo, Brazil
Posted: February 20, 2026
Deadline: April 01, 2026