Analyst,Project,

At ArcelorMittal México, we are looking for an Order Management Analyst to join our supply chain team in Monterrey.This role is responsible for ensuring accurate order processing, customer service follow-up, and coordination between sales, production, logistics, and supply chain teams to guarantee on-time delivery and customer satisfaction.Key Responsibilities- Process and manage customer orders in SAP/ERP systems.
- Validate order information, pricing, material availability, and delivery dates.
- Coordinate with production planning, logistics, and commercial teams to ensure timely order fulfillment.
- Monitor order status and proactively resolve issues impacting delivery commitments.
- Maintain constant communication with customers regarding order updates and requirements.
- Analyze order flow and identify opportunities for process improvement.
- Generate operational reports and KPI tracking related to order management and customer service.
- Support inv...