APAC Support Lead: Scale World-Class Customer Care

A leading cloud communication company is seeking an APAC Support Manager to oversee customer support operations across the Asia-Pacific region. This role involves managing multi-tiered support teams, working during APAC business hours, and ensuring alignment with global support strategies. Ideal candidates have at least 3 years of relevant experience and a strong understanding of customer success metrics. A comprehensive benefits package including an HMO plan and performance bonuses is offered.
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