App Support Consultant (Front Office Capital Markets)

What you’ll be doing

You’ll be joining CIBC’s Capital Markets Technology group as a member of the Fixed Income Production Support team. As an Application Support Consultant, you’ll bring technical and operational knowledge to facilitate, support and provide service delivery for our applications and advise on developing processes in order to enhance them.

How you’ll succeed

• Problem Resolution : Identify and resolve medium to high complexity production problems for support of applications. Make decisions and think critically when solving problems.
• Collaborate : Work closely with Business Analysts and Developers on bug fixes and new product releases that will be added to our supported portfolio. Advise on and research all aspects of effective and efficient application or technical service delivery.
• Relationship Management : Establish and build healthy working relations with the line of business we support as ...