Apple MAC Support Specialist

Tuknik Government Services, LLC a Koniag Government Services company **,** is seeking an Apple MAC Support Specialist to support TGS and our government customer in Phoenix, AZ.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

The Apple MAC Support Specialist will provide on-site client hardware and software desk-side support and remote client support for teleworkers, ensuring minimum user downtime. Provide high-quality customer care with every interaction by successfully applying effective customer service, problem-solving and troubleshooting skills, accurate call-handling procedures, incident management, communication skills, and standard operating procedures. This support will be in Phoenix, AZ, but will also support the bureau Nationwide.

**Essential Functions, Responsibilities & ...