Application Administrator, Junior - ERP

Job Title: Application Administrator, Junior – ERP

This position is an 18-month contract. Candidates are required to be in the office a minimum of 3 days per week and up to 5 days per week.

Job Summary

The Junior Application Administrator position is responsible for 2nd level support of all assigned applications, serving as a subject matter expert on content, processes, and procedures associated with enterprise applications using various programs and ERP systems such as IFS, EDI Application, in-house developed applications, and externally purchased applications continuously supported by IT Support.

Responsibilities

• Provide 2nd tier support for existing in-house developed applications and externally purchased applications supported by IT.
• Work with all members of the IT team on ITIL processes to increase the number of first call resolutions and improve overall customer satisfaction.
• Perform appli...