Application Administrator

DPCG is currently building a candidate pipeline in anticipation of a potential contract award. Candidates who meet the requirements may be contacted for further discussion when the contract is awarded.

We are seeking a dedicated and highly skilled Technical Support Specialist to join our team. The successful candidate will play a crucial role in identifying, researching, and resolving technical issues, providing exceptional support to our VA customers. This role will involve responding to inquiries via telephone, email, and personnel requests, as well as performing various activities related to ServiceNow tickets, code fixes, application patches, and technical issue resolution.

Essential Functions:

+ Technical Issue Resolution: Identify, research, and resolve technical issues promptly and effectively to ensure minimal disruption to operations.

+ Customer Support: Respond to telephone calls, emails, and personnel requests for technical support, prov...