Application & Database Support Analyst (Insurance)

Main responsibilities include but not limited to following:
Provide day-to-day support for business applications and databases, resolving application bugs, database errors, and integrate new features in a timely manner
Translate business rules and process needs into structured data requirements and system specifications
Build and refine database frameworks to deliver accurate reporting and effective data extraction
Develop conceptual, logical, and physical data models
Assist with the implementation of application patches, upgrades, and database migrations
Support and manage user access to applications and databases
Conduct system and application tests to ensure functionality and performance before new releases or updates
Monitor database performance, identify bottlenecks, and apply tuning measures to optimize performance
In-charge of IT audits and BCP
Ensure compliance with IT policies, security standards, and best practices
Backup of IT system support ...