Application Help Desk

Application Help Desk

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Our client requires four (4) Application Help Desk candidates, with direct experience providing support of applications to external stakeholders, to provide front line support primarily to members of the public accessing various online systems in relation to Education and Advanced Education. The analysts will work directly with end users to troubleshoot technical issues.

Resource will work remotely but must be available to be on-site when requested for meetings. Standard Hours of work are 08:15 – 16:30 Alberta time. Work must be done from within Alberta, due to network and data security issues. Resource is responsible to pay for travel to on-site meetings.

Edmonton, Alberta (Remote within Alberta)

Mandatory Requirements