Application Lead - ServiceNow CMDB/CSDM

Application Lead – ServiceNow CMDB/CSDM

£42,000 | Remote (with occasional travel to Shoreham by Sea)

About the Role

We're looking for an experienced ServiceNow Application Lead to own the strategy, development, and governance of our CMDB and CSDM module. You'll be the go-to subject matter expert within our ServiceNow platform team — shaping how configuration data is structured, integrated, and used across the business.

This is a hands-on technical leadership role where you'll work closely with business stakeholders, internal teams, and our external ServiceNow partner to drive platform maturity and deliver real business value.

What You’ll Be Doing

• Owning the CMDB/CSDM roadmap and ensuring it aligns with business goals
• Designing and maintaining the CMDB schema, data model, and governance framework
• Leading release management, including upgrades, testing, and change coordination
• Configur...