Application Service Group Associate

Interactive Brokers

Full-time Tokyo, Tokyo Other-General

Posted:

March 02, 2026

Location:

Tokyo, Tokyo, Japan

Job Description

Responsibilities
 :Process new account opening documentation for retail and institutional clients in accordance with rules and regulations;
Perform due diligence review and cross reference with multiple databases to ensure regulatory aspects of AML and KYC are completed prior to account opening;
Correspond to inquiries and concerns externally with retail and institutional clients via telephone, e-mail and on-line chat; internally to sales representatives and customer service representatives;
Research and resolve a wide variety of client question/issues on the account opening process;
Multitask with a strong emphasis on AML and KYC knowledge while dealing with incoming customer queries;
Learn all aspects of the IB Brokerage platform and policy that offers alternatives to satisfy customer concerns while complying with policies, practices and procedures;
Work closely with Legal and Compliance, Program Developers, and Project Manage...
                

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Job Overview

Job Type: Full-time

Location: Tokyo, Japan

Posted: March 02, 2026

Deadline: April 11, 2026