Application Service Manager at SAP

Join SAP as an Application Service Manager in Newtown Square, PA, where your expertise in customer engagement and cloud services will drive excellence. You'll optimize service delivery and enhance customer satisfaction through innovative solutions.
As an Application Service Manager, you will oversee the entire customer lifecycle while promoting SAP's Cloud Application Services (CAS). This role demands strong relationship management skills, as you'll proactively seek upselling opportunities and enhance existing services. By creating tailored service plans, you’ll ensure service excellence and customer delight.
Key Responsibilities:
• Ensure high standards of service quality
• Identify optimization and innovation opportunities
• Create and maintain comprehensive service plans
• Drive engagement and upselling of CAS offerings
• Collaborate with stakeholders for aligned engagements
Requirements:
• Bachelor’s degree in IT or Business Management
• 5+ years in cu...